Roadside

RACT offers comprehensive roadside assistance across Tasmania and Australia, providing peace of mind for drivers.¹ Their service is personal, covering the individual member regardless of the vehicle they are driving or are a passenger in.² Here's a breakdown of their offerings:

Core Benefits Across Most Plans:

• 24/7 Coverage: Assistance is available 24 hours a day, 7 days a week, 365 days a year.
• Australia-Wide Service: Coverage extends beyond Tasmania, providing support when you travel interstate.³
• We Come To You: RACT aims to repair your vehicle at the breakdown location, whether it's on the roadside, in a car park, or at your home.⁴
• Minor Repairs: Trained patrol officers can perform many common repairs on the spot, aiming to get you back on the road quickly (over 85% of cars are reportedly fixed at the roadside).⁵
• Flat Battery Service: Jump-starts and battery replacement (at an additional cost for the battery).
• Flat Tyre Assistance: Help with changing flat tyres using your spare.⁶
• Out of Fuel Assistance: Delivery of a limited amount of fuel (unleaded or diesel, subject to availability, and sometimes at an extra cost or limited to a certain number of times per year).⁷
• Lockout Service: Assistance with gaining entry if you've locked your keys inside your vehicle.⁸ If unsuccessful, they may call a locksmith at your expense or tow the vehicle.⁹
• Towing: If the issue cannot be resolved on the spot, your vehicle will be towed to a repairer. Distance limits for free towing vary depending on your plan and location (metro vs. country).
• Personal Cover: Your membership covers you, not just a specific vehicle.¹⁰

RACT Roadside Assistance Plans:

RACT offers different levels of roadside assistance to suit various needs and driving habits:¹¹

• Advantage: This plan is designed for shorter-distance drivers and covers common issues like flat batteries and lockouts. It typically includes a limited number of call-outs per year (e.g., 6). Towing distances are usually limited (e.g., 15km metro, 32km country).
  • Approximate Cost: $11.50/month or $138/year (as of December 2024).
• Ultimate: This comprehensive plan is suited for those who drive more frequently and travel longer distances. It often includes unlimited towing within Tasmania, bicycle assist, and major breakdown benefits.¹²
  • Approximate Cost: $20.50/month or $246/year (as of December 2024).

Key Differences Between Plans Often Include:

• Number of Call-Outs: Some plans offer unlimited call-outs, while others have an annual limit.
• Towing Distance: The distance your vehicle can be towed for free varies significantly between plans, especially for country areas and interstate towing. The Ultimate plan often has unlimited towing within Tasmania.
• Additional Benefits: Higher-tier plans may include benefits like:
  • Bicycle Assist: Assistance if your bicycle breaks down.¹³
  • Caravan and Trailer Towing: Coverage for towing caravans or trailers.
  • Locksmith Service: Coverage for locksmith fees up to a certain limit.
  • Passenger Transport After Tow: Assistance with getting you to your destination after your vehicle is towed.
  • Major Breakdown Benefits: Assistance with accommodation or rental car costs if your vehicle has a major breakdown more than a certain distance from home.¹⁴

Important Considerations:

• Waiting Period: There's typically a 48-hour waiting period after joining before you can access all the benefits. You may need to pay an extra fee for immediate assistance if you break down within this period.
• Service Limitations: Roadside assistance generally doesn't cover vehicles already under repair, unroadworthy or unregistered vehicles, breakdowns occurring off-road, or vehicles involved in accidents (though assistance may be provided afterward depending on the plan).¹⁵
• Member Rewards: Purchasing RACT roadside assistance usually grants you membership, providing access to various discounts and benefits on travel, car repairs, fuel, and more.¹⁶
• Payment Options: You can typically choose to pay annually or monthly via direct debit.

To get the most accurate and up-to-date details on RACT's roadside assistance offerings, including the specific benefits and costs of each plan, it is recommended to:

• Visit the official RACT website: https://www.ract.com.au/cars-and-driving/roadside-assistance
• Call RACT directly on 13 27 22.

By checking the official RACT resources, you can ensure you have the latest information relevant to your individual needs.