Tim's Call Traffic Generator Last updated Save as PDF Share Share Tweet Share This category is about... Here are some interesting things about... Contact Center Traffic Generator Clear AgentID CRM Agent Select CRM Microsoft Dynamics Oracle Salesforce ServiceNow Zendesk Phone or Email for Screenpop Phone Call (Click To Call) Phone Number Customize Call MAX Autosummary (Not compatible with other customizations) Custom Phone Script (Format: Folder\ScriptName) Custom Skill (for Queueing) Customer Name (for Customer Card) Agent Assist RTIG App CoPilot or other Agent Assist App AutoSummary AI Mode GenerativeAI StructuredAI Hybrid Select Enlighten Model Select a model Generic Healthcare Retail Telecom Travel & Hospitality Financial Services Feedback Management Survey? Generate Phone Call Digital Channels AutoSummary/RTIG - Verticals Scenario HealthOneShort HealthOne CardOne CardOneShort CableOne CableOneShort RetailOne RetailOneShort Play Chapter 1 ALL Agent Assist RTIG AutoSummary Both AI Mode GenerativeAI StructuredAI Hybrid Generate Vertical Call Custom Agent Assist Call Instructions ▼ Preparing your demo: Specify your Agent ID. Click "Load Call Transcript" Button. Email Client opens, attach a suitable JSON file (filename.json). Submit email and wait for reply email stating your transcript was uploaded. To Demo: Specify your Agent ID. Specify the following: CRM Agent - if applicable CallerID - used for screenpop with CRM Agent and Patron voices - Default voices are provided, but you can specify custom voices if desired Agent Assist options Click the "Generate My Custom Call" Button. Load Call Transcript Example GPT Generation ScriptExample JSON TranscriptPro Tip ... GPT script content ... ... JSON transcript content ... ... Pro tip content ... Agent Voice Patron Voice Voice Options Agent Assist RTIG App CoPilot or other Agent Assist App AutoSummary AI Mode GenerativeAI StructuredAI Hybrid Select Enlighten Model Select a model Generic Healthcare Retail Telecom Travel & Hospitality Financial Services Generate My Custom Call Personal Connection Skill: Chimerical_OB_SF_Voice Load My Leads
