Loyalty
UTOPIA Loyalty is a complete, venue-wide loyalty solution designed to help venues reward their most valued customers and drive performance. The program is equipped with a variety of features to enhance customer engagement and provide valuable insights for the venue.
Key Features and Benefits:
- Mobile Player App: A digital app is included, which allows for direct engagement with customers through push notifications sent to their mobile phones.
- Powerful Analytics: The system comes with powerful analytic tools to help make informed decisions on promotional campaigns, which can increase venue visitation and business growth.
- Tiered Loyalty: UTOPIA Loyalty supports tiered loyalty programs, allowing you to customize rewards for your most loyal customers. You can use their recommendations or set your own tiers to drive performance.
- POS Integration: The system interfaces with all leading POS systems, allowing customers to accrue points from gaming activity as well as food, beverage, and retail purchases.
- Multi-Venue Support: The loyalty program operates seamlessly across individual venues or groups, allowing customers to accrue and spend points at any of your locations.
- Ease of Use: The system is designed to be easy to use and does not require a team of experts to drive results.
- Support: As an Australian-owned and operated company, UTOPIA provides a 24/7 Help Desk and a team of skilled field technicians to ensure you have all the support you need.